Reviews

What people are
saying about us

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Peter D son of resident

Friendly atmosphere and a very safe environment

“From everything to the building there is a friendly atmosphere and a very safe environment. All staff know what has happened to my mother and keep us up to date with her condition. Mother's room is both very clean with a bright outlook from the rest. The staff are all very kind with my mother, regardless of her behaviour and health condition. We are informed about all aspects of her care.”
L. B. daughter of resident

Both my parents are very happy

“Both my parents are residents at Cherry Tree and they are very happy. The level of care given to them both is excellent. My father has recently had a spell in hospital - his illness was quickly identified by the staff who know him well and the correct action quickly taken, as well as informing me of the problem. On my latest visit to see my mother whose birthday it was the home had cake and celebrations organised for her at tea time!”
Ann D daughter of resident

I feel when I walk into Cherry Tree very happy

“My mother is always smiling and looks at home. She told me the first week she was there that anything she asks for she gets. Mum always looks clean and tidy her clothes always match. When I walk into her room it is immaculate we have made the best decision ever.”
Philip Eyton J relative of resident

Lovely care home

“My relatives have settled well into this lovely care home and appreciate all the care the staff give them as they are no longer able to look after themselves at home.”
Carol S daughter of resident

The staff were very respectful and caring and everywhere was spotlessly clean.

“My mother spent some time in Cherry Tree in respite care and I found everything to be of the highest standard. The staff were very respectful and caring and everywhere was spotlessly clean. The manager and her assistant were very helpful with any queries raised and went out of their way to accommodate them. There is also close proximity to the surgery which was very useful to have.”
C. O. daughter of resident

During his time here dad has received fantastic care.

“Dad has been here for the last 9 months after a series of falls and hospital stays. The staff are brilliant with him and are constantly talking to him and making sure that he is comfortable. Visitors are always made welcome and Cherry Tree has a very homely feel.”
Janet M relative of resident

The care she has received before her palliative care was outstanding.

“My mother-in-law has been here for two years and is now at end of life. As a family, we never thought it could get any better but her end of life care has been more than we could have given if we had cared for her ourselves. The staff have been amazing. There are a few specific staff members that deserved to be thanked.”
Jacqueline P daughter of resident

Everything about the care home is exceptional and of a very high standard.

“The staff are extremely caring, kind and gentle along with being professional and have excellent skills with elderly mentally infirm residents. The management cannot do enough for residents and are very attentive towards them but also will do anything for family members to help ease the initial transition and anything thereafter. The owners have made some wonderful changes/improvements with a lovely visiting pod, ‘tea room’ for residents and always keep the gardens lovely. There are gorgeous floral murals in many areas and regular visits from the hairdresser/beauty care team. During the lockdown/Covid period it was a safe haven from the virus. Staff moved in for weeks and it was in total lockdown protecting the residents and staff. Winning an award was completely deserved and everyone involved in this home should be proud - well done!”
Sarah T relative of resident

Can't praise the staff enough, absolutely amazing team.

“The managers went above and beyond to accommodate my nan and were so kind and caring to us as a family. Lovely place with a lovely family atmosphere and all residents are so well looked after and cared for. We are extremely grateful to everyone at the Cherry Tree. Highly recommend it here for anyone looking for their loved one.”
James D son of resident

Incredible Care

“Since becoming a resident at K-Lodge Care Home my father’s health and general demeanour have improved dramatically. This is purely down to the care and attention he receives there, from the quality staff members across all the disciplines. He compares it to a 5-star hotel”