Reviews

What people are
saying about us

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Carol G daughter of resident

The staff go above and beyond

“My dad has been in Marley Court for 12 months. I could not be happier with the level of care he receives. He relies completely on the staff and his care has been excellent. My dad always looks clean and smart which I was worried about as he can’t do this himself and he is a proud man. His clothes are always clean and smell fresh. The care staff are excellent and always have a smile on their face and happy to have a chat when they come into my dad's room or see us in the corridor. Marley Court itself has a lovely garden to sit out in summer and a 5-minute walk to take my dad in a wheelchair for ice cream and walk to the canal. Inside the home is very clean never have I been into unpleasant smells. There is a good choice of food and plenty of drinks and snacks throughout the day (and probably at night too but I’m not there to see this). My dad is very hard to please and really didn’t want to go into a care home but even he says he wouldn’t get better.”
Patricia S daughter of resident

We are confident that she is safe and cared for

“My mum has been at Marley Court for several years, she has a plethora of health conditions including dementia and can be difficult to care for. The staff at Marley know her so well and understand her moods and needs. They are patient and caring and know when we need contacting. The staff manage her medication and health conditions in a concise and professional manner - we are confident that she is safe and cared for. We are allowed to take her little dog to visit her on a regular basis which makes the place more like home. We are happy with the standard of care provided (and the patience of staff when dealing with her ‘difficult wants, needs and requirements’). I wouldn’t hesitate to recommend it to anyone in search of a ‘place to live’ for a loved one.”
Geraldine S relative of resident

It is a very warm and friendly place

“My uncle received excellent care from the team at Marley Court. He entered palliative care at the end of March and every member of staff was dedicated to making his final few weeks as comfortable as possible. His friend was allowed to visit with her dogs and that brightened his day. He had a lovely, bright and quiet room. Everywhere was clean and fresh and there were never any unpleasant smells. The staff were also meticulous with my uncle's personal care. He was washed, shaved and dressed in fresh clothes every day. The staff were very good at updating me on my uncle's condition. On my last visit, I arrived just as my uncle had died and the staff were so kind and compassionate to me at that upsetting time. It is hard to accept that a relative needs nursing home care but I can honestly say that Marley Court made the whole experience as caring as possible.”
Martin R son of resident

My father was extremely well looked after in K Lodge care home

“The staff were very caring and friendly, he could not have received better care. I would totally recommend this care home.”
Jane W wife of resident

I would certainly recommend K Lodge

“My husband was in K Lodge for 7 months and the care was all I could have asked for. During the last month of his life, the care for him and also for myself was extremely good.”
Louise C relative of resident

Could not have received better care

“My mother-in-law has been very well looked after in K Lodge care home since her admission in June 2017. The staff have been extremely caring and friendly and have helped her to adapt and settle into her new surroundings, she could not have received better care. I would fully recommend this care home to friends and family.”
Madeleine S wife of resident

Genuinely care for all the resident's health and welfare

“My husband is well cared for and all the staff are friendly and efficient and genuinely care for all the resident's health and welfare. We are always made welcome when we come to visit and any questions are always answered.”
Graham G son of resident

Lovely staff

“Manager very helpful and understanding. Lovely staff and dad has an enjoyable stay in a lovely room, well cared for his needs. Enjoyed his meals too.”
Sandra daughter of resident

Finding K Lodge has been an absolute Godsend for my family.

“My mum is cared for better than I could have imagined. She is treated with kindness and dignity. Staff really know and understand her and notice if she is 'out of sorts'. They are proactive in giving her the best life possible with the condition she has (Advanced Alzheimer's disease). I am so grateful to all the staff.”
​​Carole C daughter of resident

Hardworking and considerate to their clients.

“The staff at K Lodge continue to care for my father with respect and dignity, even though at times he has not deserved it. They are very hardworking and considerate to their clients.”
Susan S daughter of resident

I'm very grateful to them all for the care they give Dad

“Dad has been at K Lodge for 5 years after suffering a serious stroke. He is looked after exceptionally well, even on his off days and has thrived since being there. The staff are very friendly and helpful and have a good interaction with residents and visitors.”
Mary B sister of resident

Patience, kindness and compassion

“When my brother had to go into residential care, he found it very difficult to adapt. It was also very hard for the staff but with the patience, kindness and compassion he finally settled in and he is now very happy. When my husband and I visit, we are always made very welcome and I am always updated on any issues, care or health-wise at once. I have no concerns at all about the care and affection with which my brother is treated.”